Privacy Policy
1. Information We Collect
Information you provide
- Name, email address, phone number
- Business name, address, and website
- Business registrations; EIN, UEI, and CAGE information
- SAM.gov status, certifications, and capability statements
- Uploaded documents, project requests, and support requests
Account information
- Username and password (stored securely, never in plain text)
- Login history and account preferences
Payment information
Payments are processed through third-party payment processors. TitanTechOS does not store full credit card numbers. Payment providers may collect billing information, payment method details, and transaction history.
2. Information Collected Automatically
IP address, browser type, device type, operating system, pages visited, time on pages, referral source, login activity, and platform interactions. This helps improve performance, security, and user experience.
3. Business Intelligence Data
TitanTechOS may collect, process, or display business information from public, commercial, or third-party sources — including public business registrations, government opportunity data, agency procurement data, public profiles, certification records, and vendor information — and may combine it with information you provide.
4. How We Use Information
To provide platform services; match businesses with opportunities; generate readiness and eligibility assessments; create deliverables; process purchases; provide support; improve functionality; detect abuse and fraud; and send service notifications. We do not sell your personal information to data brokers.
5. Communications
We may send account notifications, security alerts, opportunity alerts, readiness updates, payment confirmations, deliverable notifications, and support communications. You may opt out of non-essential marketing; service-related communications may still be sent when necessary.
6. Cookies & Tracking
We may use cookies, session storage, analytics tools, and performance monitoring to maintain login sessions, improve usability, analyze performance, and detect abuse. You may disable cookies through your browser, though some features may not function properly.
7. Sharing Information
We may share information with trusted service providers only as necessary to operate the platform — including payment processors, hosting providers, email providers, analytics providers, and security providers. TitanTechOS does not sell customer personal information.
8. Payment Processors
Payments may be processed through third-party providers such as Stripe (and others). These providers maintain their own privacy policies and security practices. TitanTechOS is not responsible for third-party payment provider policies.
9. Data Security
We use commercially reasonable security measures designed to protect user information. However, no system can guarantee absolute security, and internet-based systems carry inherent risks.
10. Data Retention
We may retain information for account management, service fulfillment, legal compliance, security, and business records. Retention periods vary depending on the type of information.
11. Your Rights
Subject to applicable law, you may request access to your information, correction of inaccurate information, deletion of eligible information, and export of account data. Certain information may be retained where required for legal, accounting, security, or operational reasons.
12. Business Transfers
If TitanTechOS, Titan Tech, or JOINT VENTURE COLLECTIVE LLC is sold, merged, reorganized, or transfers assets, user information may be transferred as part of that transaction. Any successor will remain bound by applicable privacy obligations.
13. Children's Privacy
TitanTechOS is intended for business users and is not directed toward children under 13. We do not knowingly collect information from children.
14. Third-Party Links
TitanTechOS may link to third-party websites including SAM.gov, Grants.gov, government agencies, business resources, and payment providers. We are not responsible for the privacy practices of third-party websites.
15. Changes & Contact
We may update this Privacy Policy from time to time; changes become effective upon posting. Questions may be submitted through the contact information published on the platform. JOINT VENTURE COLLECTIVE LLC · TitanTechOS.